1 And 1 Internet - Non receipt of purchased digital goods
I purchased domain names on Nov 26th.I was told that email would be sent with info regarding my account.
I put wrong phone number on application. I fixed that issue over the phone and through emails and still can not gain access to my account to work on my new domain names. I was told Friday.. Nov 28th, through an email to expect a phone call to verify my information...again.
They never called. I will be losing money from a customer because a website using one of the domain names was to be built by Monday. I am now being told that I have to wait until Monday for anything to happen. I waited all day for a phone call that never came.
Their website state 24/7 customer support, but no one wants to or cant help.
I feel that I have been lied to and put on the back-burner.It took them 1 minute to take my but it will be 6 days before it might get resolved.
Reason of review: Problem with delivery.
Monetary Loss: $972.
Preferred solution: Let the company propose a solution.
I liked: Price.
I didn't like: Evrything else.