Not resolved
Customer service
Price Affordability

I purchased domain names on Nov 26th. I was told that email would be sent with info regarding my account.

I put wrong phone number on application. I fixed that issue over the phone and through emails and still can not gain access to my account to work on my new domain names. I was told Friday.. Nov 28th, through an email to expect a phone call to verify my information...again.

They never called. I will be losing money from a customer because a website using one of the domain names was to be built by Monday. I am now being told that I have to wait until Monday for anything to happen. I waited all day for a phone call that never came.

Their website state 24/7 customer support, but no one wants to or cant help.

I feel that I have been lied to and put on the back-burner. It took them 1 minute to take my but it will be 6 days before it might get resolved.

Reason of review: Problem with delivery.

Monetary Loss: $972.

Preferred solution: Let the company propose a solution.

I liked: Price.

I didn't like: Evrything else.

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